Warranty Policy
Van Staal Warranty Information
Van Staal spinning reels are warranted for a period of one (1) year from date of the first retail purchase against defects in workmanship and/or materials. This warranty is offered only to the original owner of the reel. Van Staal reserves the right to make all decisions, at its sole discretion, regarding whether a claim qualifies as eligible warranty work. During the warranty period, Van Staal will repair or replace the product, at its option, at no charge to the original purchaser. A dated sales receipt must accompany all warranty claims.
This warranty does not cover Van Staal products damaged due to abuse, misuse, corrosion, normal wear and tear, neglect, or products that have been altered or modified in design or construction. Nor does it cover loss or damage due to improper maintenance of the reel. This warranty will be considered VOID if any damage or corrosion is found as a result of service performed by persons other than a Van Staal Authorized Service Center.
ALL INCIDENTAL AND/OR CONSEQUENTIAL DAMAGES ARE EXCLUDED FROM THIS WARRANTY INSERT. IMPLIED WARRANTIES ARE LIMITED TO THE LIFE OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
The warranties described herein shall be the sole and exclusive warranties granted by Van Staal and shall be the sole and exclusive remedy available to the purchaser. Correction of defects, in the manner and time period described herein, shall constitute complete fulfillment of all liabilities and responsibilities of Van Staal to the purchaser with regard to this product, and shall constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise. Van Staal shall not be liable or in any way responsible for any damages or defects caused by repairs or attempted repairs performed by anyone other than an authorized servicer. Nor shall Van Staal be liable, or in any way responsible, for any incidental or consequential property damage. Van Staal reserves the right to amend or change this warranty at any time.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH MAY VARY FROM STATE TO STATE.
The provisions of this Warranty are in addition to, and not a modification of, or a subtraction from, the statutory warranties and other rights and remedies contained in any applicable legislation. To the extent that any provision of this Warranty is inconsistent with any applicable law, such provision shall be deemed voided or amended as necessary, to comply with such law.
*This warranty applies to all reels with serial numbers above #6999.
If you have warranty, service or parts questions, please contact us via support@vanstaal.com or phone at (888) 725-8987.
Warranty Centers
Florida
| Half Hitch Tackle & Marine | 2206 Thomas Drive | Panama City, FL 32408 |
(850) 234-2621 ron@halfhitch.com |
| Esky Rods | 3414 Duck Avenue | Key West, FL 33040 |
(305) 896-4637 harrison@eskyrods.com |
| T & R Tackle Shop | 228 Commercial Blvd | Fort Lauderdale, FL 33308 |
tandrtackle@yahoo.com |
New Jersey
| Fisherman's Headquarters | 280 West Ninth Street | Ship Bottom, NJ 08008 |
(609) 494-5739 info@fishermansheadquarters.com |
New York
| Saltwaters Tackle Inc | 939 Montauk Hwy | West Islip, NY 11795 | (631) 539-9422 |
Rhode Island
| The Saltwater Edge | 1315 West Main Rd Unit 1 | Middletown, RI | (401) 842-0062 |